Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, access, or use any website, mobile application, software, plugin, subscription service, or other digital platform operated by PXL READY (FZE) (collectively, the “Services”).
Pixel Studio Local-First Privacy Notice
Pixel Studio is designed as a local-first desktop application. Project files, API keys, logs, drafts, renders, generated media, settings, and workflow data are stored locally on your device by default.
PXL READY does not access, upload, or sync this local Pixel Studio data unless you choose to connect third-party services, enable an online feature, request support, or approve a specific sharing action.
For more details, see the Pixel Studio Product Addendum
PERSONAL INFORMATION WE COLLECT
When you visit or use the Services, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, device identifiers, and some of the cookies that are installed on your device. Additionally, as you browse or interact with the Services, we collect information about the individual pages, features, or products that you view, what websites or search terms referred you, and information about how you interact with the Services. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
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“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
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“Log files” track actions occurring on the Services and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse or interact with the Services.
Additionally, when you make a purchase, create an account, subscribe to a plan, or attempt to do so through the Services, we collect certain information from you, including your name, billing address, shipping address (if applicable), email address, phone number, and payment information. We refer to this information as “Order Information”.
If you create an account or use subscription-based Services, we may also collect login credentials, subscription details, usage data, technical diagnostics, and communications with customer support.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to:
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Fulfill any orders placed through the Services
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Process your payment information
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Provide invoices and confirmations
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Manage subscriptions
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Communicate with you
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Screen orders for potential risk or fraud
We use the Device Information that we collect to:
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Screen for potential risk and fraud
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Improve and optimize our Services
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Generate analytics about how users browse and interact with the Services
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Assess the success of our marketing and advertising campaigns
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Maintain security and performance
We may also use your Personal Information to provide you with information or advertising relating to our products or Services, in line with your preferences and applicable laws.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information as described above. For example:
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We use Shopify to power our online store.
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We use Google Analytics to help us understand how customers use our Services.
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We may use Facebook (Meta), Google Ads, advertising networks, analytics providers, hosting providers, payment processors, infrastructure providers, and other technology partners to operate and improve our Services.
You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/
You can opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also integrate third-party advertising platforms or software development kits (SDKs) within our websites or applications, which may collect certain device or usage data for advertising and analytics purposes.
Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, enforce our agreements, or protect our rights.
We do not sell your Personal Information.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by visiting:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/
DO NOT TRACK
Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a resident of certain jurisdictions, including the European Economic Area, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
If you would like to exercise this right, please contact us using the contact information below.
We process your information in order to fulfill contracts we might have with you, pursue legitimate business interests, or comply with legal obligations.
Your information may be transferred outside of your country of residence, including to the United Arab Emirates and other countries where our service providers operate.
DATA RETENTION
When you place an order, create an account, or subscribe to our Services, we will maintain your Personal Information for our records unless and until you ask us to delete this information, subject to legal obligations.
SECURITY
We implement reasonable technical and organizational measures designed to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is completely secure.
MINORS
The Services are not intended for individuals under the age of 16. We do not knowingly collect Personal Information from minors.
CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Changes will be posted on this page.
CONTACT US
For more information about our privacy practices, or if you have questions, please contact us at:
PXL READY (FZE)
Trade No: 3173
B16, Block B, SRTIP
Sharjah, United Arab Emirates