Q&A
Q: Can I get a refund for this product?
A: No. As you know, this is a digital product once you buy it there is no return.
Q: There is a technical issue with my product, What should I do?
A: If there is a technical issue with any of the products, please email us on:
issue@pxlready.com
Q: My MOGRT File isn't opening on Premiere, Why?
A: You should have After Effects CC2019 and Premiere Pro CC2019 installed.
Q: I don't know how to install the presets, mogrt files, etc..
A: If you have problem installing the products, please email us on: info@ pxlready.com or watch any YouTube video.
Q: There is a technical issue with my product, What should I do?
A: If there is a technical issue with any of the products, please email us on:
issue@pxlready.com
Q: My MOGRT File isn't opening on Premiere, Why?
A: You should have After Effects CC2019 and Premiere Pro CC2019 installed.
Q: I don't know how to install the presets, mogrt files, etc..
A: If you have problem installing the products, please email us on: info@ pxlready.com or watch any YouTube video.